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Yelp

January 5, 2012 2:17 PM

Scenes From The Frontlines tagged “Yelp”

A post Christmas story that is worthy of your attention... I was in the market for luggage. Not the usual business travel, but a luggage set for the family. We decided that we were looking to invest to get something... Read more

By Mitch Joel


December 7, 2011 9:11 PM

Hurts So Good tagged “Yelp”

What do you do when a brand is so good no matter how bad it treats their customers? While on vacation, I frequent a particular restaurant. It's a basic health food restaurant (salads, smoothies, sandwiches, etc...) and everything is fresh... Read more

By Mitch Joel


October 4, 2011 4:07 PM

Don't Blame Groupon tagged “Yelp”

No loyalty? Don't like these bargain-hunting customers? Don't blame Groupon. I have no desire for another daily deal on a pedicure, manicure, hair removal or a Lebanese Asian meal, but I am still interested in seeing what new businesses in... Read more

By Mitch Joel


April 15, 2011 7:44 AM

Control... That Old Thing tagged “Yelp”

Can brands be in control of their message? About a week after everyone got their hands on the seminal new media book, The Cluetrain Manifesto by Rick Levine, Christopher Locke, Doc Searls and David Weinberger in 1999 (yes, that's almost... Read more

By Mitch Joel


November 25, 2010 9:43 PM

Don't Suck tagged “Yelp”

Are you worried about bad customer reviews online? Don't suck. Social Media won't save you if your products and services are sub-par. Don't suck. If all you're doing on Twitter is responding to customer complaints... Don't suck. If no one... Read more

By Mitch Joel


July 29, 201010:06 PM

Product Is The New Marketing tagged “Yelp”

Brands can't hide any more. If you're reading this Blog, you already knew that. Last night Jeff Bezos (founder and CEO of Amazon) was on Charlie Rose to discuss the latest iteration of the e-book reader, Kindle (you can watch... Read more

By Mitch Joel


April 29, 2010 7:10 PM

The New Face Of Facebook tagged “Yelp”

Put away your preconceived notions of what Facebook is all about. For a long while, the consensus was that Facebook was the place where high school and university students go online to hangout, hook up, post drunken photos of themselves... Read more

By Mitch Joel


March 27, 2010 8:20 PM

The Truth About Online Reputation Management tagged “Yelp”

Here's another dirty little secret about your brand and how you manage your online reputation... There's no difference between what's being said online and in the "real world." In fact, let's call a moratorium on the separation of the two...... Read more

By Mitch Joel


December 20, 2009 1:22 PM

The Essential iPhone App Collection For The New Media Professional tagged “Yelp”

iPhone apps all all the rage, but which are the best iPhone apps for the New Media Professional? Here is a fairly comprehensive list of great iPhone apps (broken down into categories and then alphabetized). Please note that all of... Read more

By Mitch Joel


December 17, 200911:50 AM

Gift Ideas For The New Media Business Professional tagged “Yelp”

If you're shopping for someone who loves business, the Internet, new media and more, you know how vexing and difficult the process can be. For these people, "what do you get for the person who has everything?" morphs into, "what... Read more

By Mitch Joel


September 23, 2009 4:05 PM

Customer Reviews Matter More Than You Think tagged “Yelp”

There is no doubt that allowing customer reviews on any website creates more sales. But, there's something else that is happening too... Like you, I'm a huge fan of consumer reviews (or customer reviews or peer reviews - depending on... Read more

By Mitch Joel


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