Search Results
Entries tagged with “

Social Media Case Study

February 20, 2014 6:43 AM

The End Of Customer Service tagged “Social Media Case Study”

Now that everyone complains... nobody cares when there is a complaint. There was a time (not that long ago), when someone's complaint online would be rocketed to the executive office, changes were made and brands were being held accountable for... Read more

By Mitch Joel


April 23, 201310:45 PM

The Small Wins From Social Media tagged “Social Media Case Study”

Big brands are trying to make big moves in social media. There is an arm's race - of sorts - for brands to reach a million fans (or more) on Facebook. Brands will look to see how many people are... Read more

By Mitch Joel


October 23, 2012 5:29 AM

The Lance Armstrong Effect tagged “Social Media Case Study”

Much has been said about Lance Armstrong lately. Not much has been said by Lance Armstrong, himself. It used to be easy to lay low, even if you were a celebrity. But, in the world of the real-time Web, mobile... Read more

By Mitch Joel


April 18, 2010 7:03 PM

What A Social Media Case Study Can Look Like tagged “Social Media Case Study”

Success in Social Media can come from anyone and anywhere. Just take a look at what happened today... During our recent co-book tour (Bring Trust Agents And Six Pixels Of Separation To Your Community), I was watching Chris Brogan (who... Read more

By Mitch Joel


February 20, 2010 7:18 PM

Proving Social Media Works tagged “Social Media Case Study”

The only way to get Marketers to really embrace and engage with Social Media is to prove to them that it works. About a year ago, famed Marketing professor, Ken Wong, spoke at a private dinner event. During his talk,... Read more

By Mitch Joel


1