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Digital Connectedness

February 20, 2014 6:43 AM

The End Of Customer Service tagged “Digital Connectedness”

Now that everyone complains... nobody cares when there is a complaint. There was a time (not that long ago), when someone's complaint online would be rocketed to the executive office, changes were made and brands were being held accountable for... Read more

By Mitch Joel


June 25, 201311:36 AM

Don't #Unplug From Technology tagged “Digital Connectedness”

Don't blame technology for our unhealthy relationship with it. Grazing the magazine newsstand on my flight to NYC last week, I was thrilled to see that the latest edition of Fast Company was on sale. I was even more excited... Read more

By Mitch Joel


March 6, 2012 1:35 PM

Turn Off, Tune Out, Drop In tagged “Digital Connectedness”

Is your head buried in your lap? After attending the TED 2012 conference in Long Beach, California last week, I could not help but think about how pervasive technology and media is in our lives. Surprisingly, I have not been... Read more

By Mitch Joel


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