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Customer Loyalty

November 4, 201411:27 PM

How Your Brand Should Tell A Beautiful Story tagged “Customer Loyalty”

Before you do anything, please watch this: It's almost perfect, isn't it? I don't even own that much clothing from Patagonia. But, after watching this twenty-plus minute video on YouTube, that will change. So, it's a video with only 300,000... Read more

By Mitch Joel

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July 22, 2014 8:16 AM

Are Your Customers Frozen? Let It Go! tagged “Customer Loyalty”

The competition is fierce out there. The battle for the consumer continues to intensify. Brands used to battle with their competitors for the direct relationship, but something new is happening. While I discuss it in much more detail in my... Read more

By Mitch Joel

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January 16, 2014 9:10 AM

Change Your Marketing. Change Your Brain. tagged “Customer Loyalty”

Don't stop advertising. Don't stop marketing. Let's agree to stop the madness. Do a quick search online for the "death of marketing and advertising," and you will be shocked at the level of discourse out there. It has become so... Read more

By Mitch Joel

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August 18, 2013 8:44 PM

Customer Loyalty? No! Monster Loyalty? Yes! tagged “Customer Loyalty”

Episode #371 of Six Pixels of Separation - The Twist Image Podcast is now live and ready for you to listen to. It feels like I have known Jackie Huba forever. She's a master at understanding, talking about, writing about... Read more

By Mitch Joel

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August 18, 2013 8:29 PM

SPOS #371 - Monster Loyalty Not Customer Loyalty With Jackie Huba tagged “Customer Loyalty”

Welcome to episode #371 of Six Pixels Of Separation - The Twist Image Podcast. It feels like I have known Jackie Huba forever. She's a master at understanding, talking about, writing about and teaching about customer loyalty. She's written a... Read more

By Mitch Joel


October 4, 2011 4:07 PM

Don't Blame Groupon tagged “Customer Loyalty”

No loyalty? Don't like these bargain-hunting customers? Don't blame Groupon. I have no desire for another daily deal on a pedicure, manicure, hair removal or a Lebanese Asian meal, but I am still interested in seeing what new businesses in... Read more

By Mitch Joel


March 30, 201111:43 PM

Business Social Media tagged “Customer Loyalty”

Social Media has some funny quirks. On one hand, it's about connecting, building rapport, establishing yourself as a recognized authority, learning, growing and sharing... and most of the content you find from those trying to do those exact things are... Read more

By Mitch Joel


February 5, 200910:53 PM

Three Degrees Of Separation? tagged “Customer Loyalty”

How does influence really work? According to a recent study at Harvard University: "although a person may be connected to other people by six degrees of separation, he or she is influenced only by those up to three degrees away."... Read more

By Mitch Joel


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