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Customer Information

September 14, 2012 2:56 PM

Loyalty Is Not Just About The Data tagged “Customer Information”

Are the right people in the room when you talk about building loyalty? After speaking at the 2012 Colloquy Loyalty Summit in Rancho Palos Verdes, California yesterday (the Terranea Resort is one of the beautiful places I have ever spoken),... Read more

By Mitch Joel


May 22, 201210:27 AM

Building Loyalty Beyond Reason tagged “Customer Information”

It seemed like everything changed in business overnight. At one, unique moment in time, we shifted from a world where we dreamed about being able to collect data and information about our customers, to a world where personal computing was... Read more

By Mitch Joel


September 1, 2008 2:54 PM

What You Need To Know About Web Analytics Right Now (Yes, This Second) tagged “Customer Information”

Do you know what you need to measure online? Do you know why you need to measure it? Do you really know what your customers want to do? Are you really letting them accomplish their goals? Are you listening for... Read more

By Mitch Joel


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