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Customer Care
”May 19, 201010:20 PM
Kill All Marketers tagged “Customer Care”
Where does Marketing land in terms of professions that are perceived to be honourable by the mass public? Something tells me, Marketing sits well below both lawyers and used-car salespeople, and maybe even slightly beneath scumbags and charlatans (but I... Read more
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December 22, 200910:37 PM
On Shopping tagged “Customer Care”
At this time of year, the tensions run high. Brawls in shopping malls and near-death experiences in the parking lot. In all of this, the face of shopping continues to change. Sometimes, the transition in human behaviour happens very fast... Read more
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December 12, 2009 1:31 PM
Alternative Ways For Businesses To Use Twitter tagged “Customer Care”
There are better (and more interesting) ways for companies to use Twitter than simply have a "conversation." Most people think of Twitter as either a great way to engage in conversations with individuals, or as a great way for a... Read more
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May 23, 2009 4:51 PM
6 Steps Towards A New Economy tagged “Customer Care”
As we move out of the recession, we need to be prepared for how business will adapt as companies, once again, start investing and growing their business. The new reality is that the new economy is going to look, feel... Read more
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