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Crm

December 1, 201210:46 AM

The Frightening Ramifications Of High-Frequency Pricing tagged “Crm”

Something fascinating happened during Black Friday. It wasn't the mad hoards of people trampling one another for the latest electronic whiz-bang, and it wasn't the dreaded story of a major retailer's site going down, making them unable to capitalize on... Read more

By Mitch Joel

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September 14, 2012 2:56 PM

Loyalty Is Not Just About The Data tagged “Crm”

Are the right people in the room when you talk about building loyalty? After speaking at the 2012 Colloquy Loyalty Summit in Rancho Palos Verdes, California yesterday (the Terranea Resort is one of the beautiful places I have ever spoken),... Read more

By Mitch Joel


May 15, 2011 2:30 PM

Don Peppers Looks At The Future Of Marketing tagged “Crm”

Episode #253 of Six Pixels of Separation - The Twist Image Podcast is now live and ready for you to listen to. The Marketing industry only has a handful of true innovation legends. Don Peppers is one of them. Along... Read more

By Mitch Joel

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May 15, 2011 2:09 PM

SPOS #253 - Don Peppers Looks At The Future Of Marketing tagged “Crm”

Welcome to episode #253 of Six Pixels Of Separation - The Twist Image Podcast. The Marketing industry only has a handful of true innovation legends. Don Peppers is one of them. Along with his business partner, Martha Rogers, they invented... Read more

By Mitch Joel


September 7, 201011:52 PM

The Era Of Trepidation tagged “Crm”

How often do you think about the future of Marketing? It's an interesting question to think about. To ponder. To speculate. In the past, I've made note that I do not consider myself a Futurist (as some have called me),... Read more

By Mitch Joel


September 17, 2009 4:53 AM

Digital Marketing Is The Clear Winner tagged “Crm”

That's not a statement, but rather fact if you believe the just-released, 2009 Media Survey Results & Analysis. According to the eMarketer news item, Media Dollars Shift to Digital in Downturn (published September 16th, 2009): "While a majority of respondents... Read more

By Mitch Joel


October 23, 200810:19 PM

Nobody Uses Email Anymore tagged “Crm”

Young people don't use email anymore. They see it as a traditional form of communication. They use it to thank their grandparents for a Birthday gift (or other times when they have to speak with old people). The above was... Read more

By Mitch Joel


March 27, 2008 9:33 PM

Even IT Execs Are Feeling The Hurt By Ignoring Social Media tagged “Crm”

"Not embracing social networking is like saying I'd rather hide my money under the mattress than put it in a bank. Companies make a big mistake when they prohibit these tools out of the sheer fear of what employees will... Read more

By Mitch Joel

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