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Crisis Communication

October 30, 2013 8:01 PM

When Important Websites Crash tagged “Crisis Communication”

The political punditry around the healthcare website crashing is laughable. People not getting access to their healthcare is serious business. This isn't about politics. It's about technology. As the owner of a digital marketing agency, I frequently find myself in... Read more

By Mitch Joel


October 23, 2012 5:29 AM

The Lance Armstrong Effect tagged “Crisis Communication”

Much has been said about Lance Armstrong lately. Not much has been said by Lance Armstrong, himself. It used to be easy to lay low, even if you were a celebrity. But, in the world of the real-time Web, mobile... Read more

By Mitch Joel


April 27, 201110:23 PM

All Apologies tagged “Crisis Communication”

What else should I be? All apologies. Sony is going to have a very long haul over the next long while. The company has been under fire due to a data breach that affected 77 million accounts on their PlayStation... Read more

By Mitch Joel


June 23, 201011:31 AM

Social Media Fairies And Pixie Dust tagged “Crisis Communication”

Hands up if you like big oil? Anyone... anyone... Bueller... Bueller...? Was it the explosion of an oil rig that set you off ? Was it the lost lives of the hard-working individuals on that rig that is upsetting you?... Read more

By Mitch Joel


March 19, 2009 8:25 PM

Responding To The Conversation tagged “Crisis Communication”

What if everything just went quiet? If you close your eyes and cover your ears, does it all just go away? Is no comment worse than actually saying, "no comment"? The ability for anyone and everyone to have thoughts and... Read more

By Mitch Joel


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