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Bain

October 27, 2013 9:10 PM

Can You Really Work Less And Earn More? tagged “Bain”

Episode #381 of Six Pixels of Separation - The Twist Image Podcast is now live and ready for you to listen to. Richard Koch is someone I have been following for a long time. He is a very prolific business... Read more

By Mitch Joel

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October 27, 2013 8:52 PM

SPOS #381 - Does The 80/20 Rule Apply To Work? Richard Koch Thinks So tagged “Bain”

Welcome to episode #381 of Six Pixels Of Separation - The Twist Image Podcast. Richard Koch is someone I have been following for a long time. He is a very prolific business writer known best for his hit business book,... Read more

By Mitch Joel


November 6, 2011 6:14 PM

The Ultimate Question tagged “Bain”

Episode #278 of Six Pixels of Separation - The Twist Image Podcast is now live and ready for you to listen to. Do you know what the ultimate question for your business is? The evolution of customer service and brand... Read more

By Mitch Joel

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November 6, 2011 5:55 PM

SPOS #278 - The Ultimate Question With Fred Reichheld tagged “Bain”

Welcome to episode #278 of Six Pixels Of Separation - The Twist Image Podcast. Do you know what the ultimate question for your business is? The evolution of customer service and brand loyalty is a topic that has captured the... Read more

By Mitch Joel

Utilities:


October 25, 2011 8:50 AM

The Customer Is (Not) Always Right tagged “Bain”

There's an ongoing business axiom that defines customer service: "the customer is always right." Publicly, this may be the proper posture. People like Tony Hsieh (CEO of Zappos and the author of the best-selling business book, Delivering Happiness) built his... Read more

By Mitch Joel


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