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Account Manager


Twist Image is searching for an Account Manager for its Toronto office.  The Account Manager serves as a primary, daily point of client contact and will maintain focus on project-related communication and execution, financial management, risks and issues to ensure that quality deliverables are created and completed as defined by Statements of Work: 

  • Implements all tactical activities for specific account mandates;
  • Acts as client contact on daily management of projects and correspondence;
  • Liaises between client and agency, managing feedback and trouble-shooting project-level issues.

Job Duties

  • Develop middle-management client relationships to service requirements;
  • Keeps clients up-to-date on all details of a project;
  • Provides contact reports after meeting to the client and/or team;
  • Monitors the project-level financial performance;
  • Keeps all agency departments informed on client/account developments;
  • Ensures all client requests are met in a timely and service oriented manner;
  • Contributes to quality assurance at all points in the project lifecycle;
  • Assists in soliciting the client’s perspective on key measures of success;
  • Keeps abreast of all client industry developments and competition;
  • Supports the Account Director and Account Supervisor in account planning activities for a specific client or group of clients.

Skills and Experience

  • University degree preferably in Marketing, Communications or Commerce;
  • Excellent written and verbal communication skills;
  • Computer literacy in Word, Excel, PowerPoint;
  • Exceptionally strong organizational skills;
  • Strong understanding of Digital Marketing;
  • Understanding of profitability and estimating;
  • Ability to write general communications, briefings, recommendations and post-analyses;
  • Presentation skills (internal and client);
  • Knowledge of production techniques and costs;
  • Good client relationship development skills.

Preferred qualifications

  • Proven agency or client experience in key client business category;
  • Understanding of advertising process and respective disciplines.

To submit your Application

Please send your resume at careers@twistimage.com

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